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Networking

Network Monitoring (NMS)

Every device, link and internet circuit on one screen, with alerts that reach IT before the first user calls.

Network Monitoring (NMS)

What we usually find on site

Most IT teams find out the network is down when someone phones. With no history they can't say whether the ISP dropped, a switch overheated or a link filled up. When they call the ISP there's no evidence, and the answer is usually "everything is fine on our side".

An NMS collects data from every device over SNMP, ICMP, NetFlow/sFlow, syslog and APIs: routers, switches, firewalls, APs, servers, UPS units and CCTV cameras. When something crosses a threshold it alerts by email, Telegram, LINE or WhatsApp.

What we monitor at a minimum

  • Up/down and latency for every device and every internet circuit
  • Bandwidth per port and who is using the most (top talkers)
  • CPU, memory, temperature, fans and UPS batteries
  • Config changes and key security logs

The third item gets forgotten, but in Laos it matters. A "UPS on battery" alert at 18:00 tells you how many minutes you have before the server room goes dark.

Open source or vendor tools

Most of the time we use Zabbix: open source, scalable, and it watches every brand. If everything is one vendor, that vendor's dashboard (a cloud controller, say) may be enough. Monthly uptime reports give management real numbers when deciding whether to change ISP or replace switches.

What it does

Live dashboards

Network maps and live status of every device.

Instant alerts

Email, Telegram, LINE or WhatsApp, routed by severity.

Traffic analysis

NetFlow/sFlow shows who and what is eating bandwidth.

Evidence for your ISP

Latency and loss history as graphs you can send straight to the provider.

UPS and temperature

Know immediately when power fails or the server-room aircon stops.

Monthly reports

Uptime, utilisation and trends for management.

Design and rollout

  1. 1

    List devices and agree what to monitor

  2. 2

    Deploy the NMS (VM or appliance) and branch proxies

  3. 3

    Enable SNMPv3, syslog and NetFlow securely

  4. 4

    Build dashboards, thresholds and alert routing

  5. 5

    Tune until alerts mean something, then train the team

Where it fits

  • Multi-branch organizations watching every province on one screen
  • Banks needing uptime reports for internal audit
  • Mines and plants that need to know the moment a switch or radio link drops
  • Hotels catching Wi-Fi and ISP problems before guests complain

Typical system sizes

Essential

Fits: Up to 50 devices, one site

  • Up/down and bandwidth monitoring
  • Email/Telegram alerts
  • Baseline dashboards
Request a quote

Multi-site

Fits: 50–500 devices, several sites

  • NetFlow and ISP monitoring
  • Branch proxies and network maps
  • Monthly uptime reports
Request a quote

Managed NOC

Fits: You want us to watch and act on alerts

  • Our team receives alerts and acts on them
  • We chase the ISP for you
  • Quarterly reviews
Request a quote

Brands we supply & install

All brand names and trademarks belong to their respective owners. Mention does not imply official partnership unless explicitly stated. Products are sourced through legitimate distribution channels.

FAQ

Is Zabbix really free?

The software is free, with no licence fee. What it costs is time to deploy, tune and look after. We can do that, or teach your team to.

Won't we be flooded with alerts?

For the first couple of weeks, maybe. We tune thresholds and set dependencies: if a branch router is down you get one alert, not one per switch behind it. After that, every alert means something.

Does it need its own server?

Usually a VM on existing infrastructure or a small dedicated box. It must sit behind a UPS. An alerting system that dies with the power is no use to anyone.

Related guides

NetworkingBasic7 min read

Introduction to Network Monitoring: Know Before the Phone Rings

What to watch, what SNMP, syslog and NetFlow are each for, how to alert without exhausting the team, and how a mid-size organization in Laos can get started.

NetworkingIntermediate8 min read

Internet Redundancy with Dual ISPs: When the Fiber Gets Cut

Failover or load balancing, how to pick two providers that won't fail together, the equipment you need, and how to test failover so you know it really works.

NetworkingBasic7 min read

Managed vs Unmanaged Switches: Why Boxes That Look Alike Aren't

How unmanaged, smart and fully managed switches differ, when unmanaged is still fine, Layer 2 versus Layer 3, and the eight settings every managed switch should have.

Buying guidesBasic7 min read

Choosing an IT Vendor in Laos: Questions to Ask Every Provider, Including Us

A neutral checklist for judging IT vendors: who actually does the work, where the equipment comes from, whether the warranty works in Laos, SLAs, documentation and red…

WirelessIntermediate7 min read

Hotel Wi-Fi Design Guide: From Guest Rooms to Ballrooms and Garden Villas

In-room AP placement, a captive portal tied to the PMS, keeping guests away from hotel systems, a worked bandwidth example, and what is specific to hotels in Laos.

NetworkingIntermediate7 min read

Designing an Office Network: What to Decide Before You Buy Anything

The order of decisions an engineer follows when designing LAN, Wi-Fi, firewall and power for a 20–300 person office in Laos, with a checklist and a phased budget.

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Send us a floor plan or a few photos of the site

We’ll come back with a few questions, then a first design. The first consultation is free, in Lao, Thai or English, on WhatsApp or our Facebook page.