Networking

Hotel Guest Wi-Fi

Wi-Fi guests can join easily, strong in every room, each guest isolated, with your own login page and PMS link.

What we usually find on site

"The Wi-Fi in the room doesn't work" is one of the most common lines in hotel reviews. Usually the APs are in the corridor and the signal has to get through concrete and a bathroom before it reaches the bed. And all guests often share one network, where they can see each other's devices.

For hotels we recommend in-room wall-plate APs in every room or every second room, not corridor mounting. These APs also have LAN ports for the smart TV, IPTV and room phone, so one cable does several jobs. Lobby, function rooms and the pool get high-density and outdoor APs.

What guests see

A login page with your hotel's name: room number + surname (via PMS), a voucher or a daily code. Front desk stops spelling out the Wi-Fi password to every arrival.
Every guest isolated: client isolation and separate VLANs. Guests can't see each other's devices or reach staff or POS networks.
Fair bandwidth: per-user limits so one room downloading doesn't slow the whole floor, with a premium tier for conferences if you want one.

What guests don't see, but matters

Two ISPs with load balancing so the property doesn't go offline when one provider has a bad day. A UPS on the switches and gateway. And session logs, which help a lot when you need to find out what happened on the network.

Older and heritage buildings in Luang Prabang and Vang Vieng often can't be drilled. There we run cable in surface trunking or use desk-mount APs, and design around the building.

What it does

In-room APs

Strong signal in the room, plus LAN ports for TV and phone.

Your own login page

Room number, voucher or daily code.

PMS integration

Guest names checked automatically against supported property systems.

Guest isolation

Client isolation and VLANs separate from staff and POS.

Bandwidth control

Per-device limits and premium tiers.

Two ISPs

One link fails, guests stay online.

Design and rollout

1
Survey rooms, wall materials and public areas
2
Design in-room and high-density AP placement
3
Install PoE switches, gateway and two ISPs
4
Set up the portal, VLANs and PMS link
5
Test every room and brief front-desk staff

Where it fits

Business hotels in Vientiane with guests and conferences
Resorts and boutique hotels in Luang Prabang and Vang Vieng
Guesthouses and serviced apartments
Conference and banquet halls with hundreds online at once

Typical system sizes

Boutique

Fits: Up to 40 rooms

Cloud-managed APs covering every room
Voucher-based login page
Separate guest and staff Wi-Fi

Request a quote

Business Hotel

Fits: 40–200 rooms

In-room APs plus meeting rooms
PMS integration and service tiers
Two ISPs with load balancing

Request a quote

Resort / Convention

Fits: 200+ rooms or large grounds

Outdoor APs and PtP links to villas
High-density event Wi-Fi
24/7 monitoring and reporting

Request a quote

Brands we supply & install

RUCKUS Networks HPE Aruba Networking Cisco Meraki Ruijie Networks TP-Link Omada Ubiquiti Huawei MikroTik Fortinet

All brand names and trademarks belong to their respective owners. Mention does not imply official partnership unless explicitly stated. Products are sourced through legitimate distribution channels.

FAQ

Why not mount APs in the corridor?

The signal has to pass concrete and a bathroom (tiles, mirrors, pipes), which absorb a lot. In-room APs give better signal at lower power, so they interfere with each other less.

Can we reuse existing cabling or coax?

Cat5e or better that passes testing is usually fine. There are coax-based products, but it's case by case. We test what's there before we quote.

Should we keep guest internet logs?

We recommend keeping session logs (which device, which room, when) for a period so you can investigate incidents. You set the retention, and you should have a policy on who may view them.

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