Government

Networks, cybersecurity and video conferencing for ministries, provincial departments and district offices, designed to be built in phases on annual budgets.

Book a site survey

What makes this sector hard

Government records and citizens' personal data live on individual PCs and USB sticks more often than on a backed-up server.
A provincial or district office may have one internet line and a part-time IT person who also has another job.
Unmanaged switches and out-of-support Windows machines stay in service because there's no budget to replace them all in one year.
Central-to-provincial video meetings usually fail on audio, not video: one microphone for a 30-person room, and echo.
Procurement needs brand-neutral technical specifications and clear warranty terms.

Reference IT design

Government budgets arrive one year at a time, so we design each year's work to build on the last without throwing away what was already bought.

Phase 1: foundation

Cat6 structured cabling, tested and labelled at every point, with as-built drawings. Unlabelled cable becomes a problem the moment the IT person who installed it is transferred.
Managed core/access switching, with VLANs by department and data classification.
A server room with UPS, cooling, a locked door and temperature sensors. Many "server rooms" are a storeroom with one household air conditioner, which works until it fails in April.

Phase 2: security

Next-generation firewall with IPS, web filtering and application control.
EDR on every endpoint, with centrally managed patching.
MFA on email and admin systems. Email security to catch messages impersonating a director or another agency.
Backups in more than one location, with tested restores. Sensitive data stays in-country per agency policy.
An annual vulnerability assessment, an incident-response plan that says who does what and who gets told, and cyber awareness training for staff at every level.

Phase 3: connect the provinces

SD-WAN or encrypted VPN between provincial offices, district offices and headquarters.
Dual internet paths for offices that serve the public.
Video conferencing that starts with audio: ceiling or table microphones sized to the room, echo-cancelling speakers, and compatibility with whichever platform the agency uses. In our experience, good audio matters more than a 4K camera.

Phase 4: building and communications

Enterprise Wi-Fi with separate staff (WPA3-Enterprise) and guest SSIDs.
IP-PBX between departments.
IP CCTV, access control and time attendance for office buildings.

Procurement and handover

We write brand-neutral technical specifications (TOR) that define performance and features rather than model names. Every phase ends with handover documents in Lao: diagrams, an equipment list with serial numbers, formally handed-over credentials, and recovery procedures. When staff rotate, the systems don't turn into a black box.

Preparing next year's budget? Tell us how many buildings and offices you have, and we'll break the work into phases with the scope of each.