AI Staff Training

Hands-on, not a lecture

Every session uses examples from the participants' real work (with nothing confidential): drafting letters, summarising reports, draft translations, answering customer questions. Participants try it themselves, compare results and hunt for mistakes in what the AI wrote.

What we teach

• Clear prompts: state the role, the information, the format you want and what to avoid
• Checking output: AI can be confidently wrong and invent numbers or names. Practise checking against the original every time
• Data rules: what may go into online AI and what must stay on internal systems only, following your organisation's own policy
• Lao language: where AI writes Lao well and where you will need to fix it yourself
• AI images and video: always labelled, never a substitute for real photos

Courses by group

Managers need to know which work AI suits and what the risks are. Office staff need ways to use it day to day. IT teams need to know how to look after an internal system. We split the course by group and teach in the language your team uses.

This training sits well alongside security awareness training, because phishing emails written with AI read more and more like the real thing. If you already have a private document assistant, the course uses it as the example.