CybersecuritySOC & SIEM Monitoring
Firewall, server and endpoint logs in one SIEM, with people watching the alerts and a clear plan for when something happens.
What we usually find on site
Most attacks leave traces in the logs for days or weeks before the damage. But those logs are spread across devices, overwritten automatically, and nobody reads them. By the time anyone notices, the files are encrypted and there's no evidence of how the attacker got in.
A SIEM (security information & event management) platform pulls logs from firewalls, Active Directory, servers, EDR, email and cloud (Microsoft 365/Google) into one place and runs correlation rules to find what doesn't look right. For example: 40 failed logins followed by a success, a Vientiane employee's account signing in from abroad at 3 a.m., or a new admin account nobody remembers creating.
SOC: people, process and tools
A SIEM nobody watches is an expensive log bucket. A SOC (security operations center) is the team that triages alerts, investigates and responds by playbook. Three options:
- In-house SOC: full control, but 24/7 staffing. In our experience it takes at least five or six people to cover every shift.
- Managed SOC: our team, working with partners, watches the alerts and calls you when action is needed.
- Hybrid: your team covers business hours, we cover nights, weekends and holidays.
For most organizations in Laos we recommend hybrid. Your IT team knows your systems best, but attacks tend to land at night and over long holidays.
What you get besides alerts
Complete, searchable logs answer the questions that matter after an incident: when they got in, how, and what they touched. Monthly and annual summaries show management the real security picture and give them something to budget against.
What it does
Logs in one place
Firewall, AD, servers, EDR, email and cloud.
Detection rules
Mapped to MITRE ATT&CK and tuned to your environment.
Response playbooks
Ransomware, hijacked accounts, data leaks: who does what, in what order.
Enough retention
The evidence is still there when you need to look back.
Dashboards and reports
Monthly and annual summaries for management.
24/7 coverage
Hybrid, or fully managed by us.
Design and rollout
- 1
Pick the critical log sources and what you want to catch
- 2
Deploy the SIEM (on-prem or cloud) and size storage
- 3
Onboard log sources and check nothing is missing
- 4
Build rules, dashboards and playbooks
- 5
Cut false positives; agree who handles what and how to escalate
- 6
Run a tabletop exercise once a year
Where it fits
- Banks and financial institutions that need full visibility and evidence
- Companies running online services for many customers
- Energy and utility companies
- Groups with several businesses wanting one security view
Typical system sizes
Log Foundation
Fits: Starting point: collect and search logs
- SIEM or log platform
- Firewall, AD and key servers connected
- Baseline alerts
Hybrid SOC
Fits: Organizations with in-house IT
- MITRE ATT&CK-based use cases
- Playbooks and team training
- We cover nights, weekends and holidays
Managed 24/7
Fits: No in-house monitoring team
- 24/7 monitoring by our team with partners
- Response and immediate notification
- Monthly service review
Brands we supply & install
All brand names and trademarks belong to their respective owners. Mention does not imply official partnership unless explicitly stated. Products are sourced through legitimate distribution channels.
FAQ
How does SIEM differ from EDR?
EDR looks deep inside each machine. SIEM looks wide, combining every source including EDR, to see attacks that move across systems. Many organizations start with EDR and add a SIEM later.
How long should we keep logs?
Intrusions are often found weeks after they start. We suggest at least 90 days instantly searchable and a year or more in archive. Some industries have their own requirements.
Is it worth it for a mid-size organization?
Start with the log foundation package or a pay-per-volume cloud SIEM to keep costs in check. Once you see the value, add 24/7 monitoring.
Related guides
A Cyber Incident Response Plan That Works at 2 a.m.
A 5–10 page plan structure based on NIST SP 800-61, who does what, a playbook for a hijacked mailbox, and how to rehearse it in two hours.
Ransomware Checklist: Breaking the Attack at Each Stage
Ransomware is not a one-minute event. A checklist organized around the stages attackers actually go through, plus what to do in the first hour.
Antivirus vs EDR: The Real Difference, and the Question That Matters More Than Brand
What AV, NGAV, EDR, XDR and MDR each do, what each vendor calls its tiers in 2026, why EDR with nobody watching the alerts achieves little, and how to deploy it without…
Choosing an IT Vendor in Laos: Questions to Ask Every Provider, Including Us
A neutral checklist for judging IT vendors: who actually does the work, where the equipment comes from, whether the warranty works in Laos, SLAs, documentation and red…
Sizing a Firewall: What Really Separates UTM from NGFW
Why the internet slows down after a new firewall goes in, which datasheet number to size against, and what to check before paying when the unit ships from Thailand to…
Vulnerability Assessment or Penetration Test: Which Should Come First?
Two services that often get sold as one. The real difference, why most organizations should start with VA, how to scope the work, and how to tell a good report from…
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We’ll come back with a few questions, then a first design. The first consultation is free, in Lao, Thai or English, on WhatsApp or our Facebook page.