# VGroup IT Solutions > Specialist IT engineers from Thailand, designing, installing and maintaining systems in Laos. Specialist engineers from Thailand who survey your site, show you the design before you buy, source the brand you choose via Thailand and maintain it under MA. VGroup IT Solutions is a team of specialist IT engineers from Thailand serving organizations in Lao PDR, with an office in Vientiane. It designs, sources, installs and maintains networking, cybersecurity, physical security (CCTV, access control), data center, cloud workplace, communications and smart-building systems for organizations across Laos, and on-grid, hybrid and off-grid solar PV systems of any size (more than 5 MW installed by the team in Thailand, Tier 1 panels, inverter repair). It also plans, installs and maintains private AI that runs on the customer's own servers (document search and answers, meeting transcription, form reading, marketing media), tested on the customer's own sample files before purchase. It is brand-neutral and sources equipment from many vendors through distributors in Thailand. Support is available in Lao, Thai and English. Contact: WhatsApp +856 20 9174 9440 (https://wa.me/8562091749440); Facebook page https://www.facebook.com/profile.php?id=61592705108105; Vientiane Capital, Lao PDR; Mon–Sat 08:00–17:00 · 24/7 WhatsApp for MA customers. The site is published in three languages: Lao (/lo/, default), Thai (/th/) and English (/en/). A full plain-text content dump is at https://www.vgroup.work/llms-full.txt. ## Key pages: English - [Home](https://www.vgroup.work/en/) - [Solutions](https://www.vgroup.work/en/solutions/) - [Industries](https://www.vgroup.work/en/industries/) - [Services](https://www.vgroup.work/en/services/) - [Brands](https://www.vgroup.work/en/brands/) - [Guides](https://www.vgroup.work/en/guides/) - [Tools](https://www.vgroup.work/en/tools/) - [Solar](https://www.vgroup.work/en/solar/) - [AI for Organizations](https://www.vgroup.work/en/ai/) - [About](https://www.vgroup.work/en/about/) - [Contact](https://www.vgroup.work/en/contact/) ## Key pages: Lao (ພາສາລາວ) - [Home](https://www.vgroup.work/lo/) - [Solutions](https://www.vgroup.work/lo/solutions/) - [Industries](https://www.vgroup.work/lo/industries/) - [Services](https://www.vgroup.work/lo/services/) - [Brands](https://www.vgroup.work/lo/brands/) - [Guides](https://www.vgroup.work/lo/guides/) - [Tools](https://www.vgroup.work/lo/tools/) - [Solar](https://www.vgroup.work/lo/solar/) - [AI for Organizations](https://www.vgroup.work/lo/ai/) - [About](https://www.vgroup.work/lo/about/) - [Contact](https://www.vgroup.work/lo/contact/) ## Key pages: Thai (ภาษาไทย) - [Home](https://www.vgroup.work/th/) - [Solutions](https://www.vgroup.work/th/solutions/) - [Industries](https://www.vgroup.work/th/industries/) - [Services](https://www.vgroup.work/th/services/) - [Brands](https://www.vgroup.work/th/brands/) - [Guides](https://www.vgroup.work/th/guides/) - [Tools](https://www.vgroup.work/th/tools/) - [Solar](https://www.vgroup.work/th/solar/) - [AI for Organizations](https://www.vgroup.work/th/ai/) - [About](https://www.vgroup.work/th/about/) - [Contact](https://www.vgroup.work/th/contact/) ## Solutions (English) ### Networking - [Structured Cabling](https://www.vgroup.work/en/solutions/structured-cabling/): Cat6/Cat6A and fiber, labeled at both ends, every link tested, drawings handed over. Cabling done right once lasts 15+ years. - [Enterprise LAN & Switching](https://www.vgroup.work/en/solutions/enterprise-lan/): A core–access LAN with VLANs, redundant uplinks and enough PoE. One looped cable no longer takes down the whole building. - [Enterprise Wi-Fi](https://www.vgroup.work/en/solutions/enterprise-wifi/): Wi-Fi 6/6E/7 with APs placed from real measurements. Works in a full meeting room, holds calls while you walk, secured with WPA3. - [SD-WAN for Branches](https://www.vgroup.work/en/solutions/sd-wan-branch/): Provincial branches run two internet links at once. If one fails, the other takes over within seconds, and everything is encrypted. - [Fiber Backbone & Campus Links](https://www.vgroup.work/en/solutions/fiber-backbone/): Fiber between floors, buildings and sites at 10–100 Gbps. It doesn't conduct, so lightning can't ride it from one building to the next. - [Point-to-Point Wireless Links](https://www.vgroup.work/en/solutions/point-to-point-wireless/): PtP/PtMP radio links over several kilometres for buildings and sites you can't cable, across roads and rivers. - [Industrial Networking (OT)](https://www.vgroup.work/en/solutions/industrial-network/): Hardened switches that survive dust, heat and vibration, with ring redundancy and IT/OT separation for plants and mines. - [Hotel Guest Wi-Fi](https://www.vgroup.work/en/solutions/hotel-guest-wifi/): Wi-Fi guests can join easily, strong in every room, each guest isolated, with your own login page and PMS link. - [Network Monitoring (NMS)](https://www.vgroup.work/en/solutions/network-monitoring/): Every device, link and internet circuit on one screen, with alerts that reach IT before the first user calls. ### Cybersecurity - [Next-Generation Firewall (NGFW)](https://www.vgroup.work/en/solutions/next-gen-firewall/): A firewall that knows which app and which user, with IPS, web filtering, HTTPS inspection and VPN, sized on real all-features-on numbers. - [Secure Remote Access (VPN/ZTNA)](https://www.vgroup.work/en/solutions/secure-remote-access/): Staff and contractors reach internal systems from anywhere through VPN or ZTNA with MFA, seeing only what they need. - [Endpoint Protection & EDR](https://www.vgroup.work/en/solutions/endpoint-protection-edr/): EDR that watches behaviour, not just virus lists. It stops ransomware mid-run and cuts an infected PC off the network at once. - [Email Security](https://www.vgroup.work/en/solutions/email-security/): Stop phishing, fake boss and fake supplier emails (BEC) and malicious attachments with filtering, SPF/DKIM/DMARC and sandboxing. - [Zero Trust & Network Access Control (NAC)](https://www.vgroup.work/en/solutions/zero-trust-nac/): Check every user and device before it joins, with 802.1X and NAC. Plugging into a LAN port no longer means reaching the servers. - [SOC & SIEM Monitoring](https://www.vgroup.work/en/solutions/soc-monitoring/): Firewall, server and endpoint logs in one SIEM, with people watching the alerts and a clear plan for when something happens. - [Vulnerability Assessment & Penetration Testing](https://www.vgroup.work/en/solutions/vulnerability-assessment/): Scan and test systems, websites and networks to find weaknesses before someone else does, with a report ordered by what to fix first. - [Security Awareness Training](https://www.vgroup.work/en/solutions/security-awareness-training/): Staff training in Lao, Thai and English using examples they actually see, plus simulated phishing to measure real improvement. ### Physical Security - [IP CCTV Surveillance](https://www.vgroup.work/en/solutions/ip-cctv/): H.265 IP cameras with NVR/VMS, designed around what each must see: faces, plates or overview. Built for dust, rain and power dips. - [AI Video Analytics](https://www.vgroup.work/en/solutions/ai-video-analytics/): Cameras that tell people from leaves and dogs, alert on fence crossings, check PPE, count people and search footage in seconds. - [Access Control](https://www.vgroup.work/en/solutions/access-control/): Open doors with a card, face, fingerprint or phone. Decide who goes through which door and when, and see every entry. - [Time Attendance](https://www.vgroup.work/en/solutions/time-attendance/): Clock in by face, fingerprint or phone at every branch and site, with shift and overtime reports that go straight into payroll. - [Intrusion Alarm Systems](https://www.vgroup.work/en/solutions/intrusion-alarm/): Door, window and motion sensors with a siren and instant phone alerts, for offices, shops and warehouses. - [License Plate Recognition (LPR/ANPR)](https://www.vgroup.work/en/solutions/license-plate-recognition/): Cameras that read plates to open barriers, log every vehicle and tie trucks to weighbridge readings. Tested on real Lao plates first. - [Perimeter Security](https://www.vgroup.work/en/solutions/perimeter-security/): Watch kilometres of fence with thermal cameras, AI, fence sensors and lighting, for mines, plants and substations. ### Data Center & Servers - [Server Virtualization](https://www.vgroup.work/en/solutions/server-virtualization/): Collapse a room of ageing servers into one cluster on VMware, Proxmox, Nutanix or Hyper-V, so one dead host no longer stops the business. - [Hyperconverged Infrastructure (HCI)](https://www.vgroup.work/en/solutions/hyperconverged-hci/): Compute, storage and virtualization in the same nodes; add a node when you need more. Built for 1–3 person IT teams with no SAN specialist. - [NAS & SAN Storage](https://www.vgroup.work/en/solutions/storage-nas-san/): Central storage: NAS for shared files, SAN for VMs and databases, with RAID, snapshots and per-department permissions. - [Backup & Disaster Recovery](https://www.vgroup.work/en/solutions/backup-disaster-recovery/): 3-2-1 backups with an immutable copy ransomware cannot delete, and restores that are actually tested, not just green job reports. - [Server Room Build-out](https://www.vgroup.work/en/solutions/server-room-buildout/): Server rooms built for the Lao climate: racks, N+1 cooling, online UPS, earthing, gas suppression, access control and alerting sensors. - [UPS & Power Protection](https://www.vgroup.work/en/solutions/ups-power-protection/): UPS, earthing and surge protection for servers, switches and CCTV. Built for outages, evening brownouts and rainy-season lightning. ### Cloud & Digital Workplace - [Microsoft 365 for Business](https://www.vgroup.work/en/solutions/microsoft-365/): Licensed Exchange email, Teams, OneDrive and Office, with MFA, Intune and Defender switched on from day one, not after the first breach. - [Google Workspace for Business](https://www.vgroup.work/en/solutions/google-workspace/): Company-domain Gmail, Drive, Meet and Docs in any browser, with enforced 2-Step Verification and company-owned Shared drives. - [Business Email & Domain](https://www.vgroup.work/en/solutions/business-email-domain/): Domains (.la, .com) registered in your company's name, and business email with SPF, DKIM and DMARC so mail reaches inboxes and cannot be spoofed. - [Cloud Migration](https://www.vgroup.work/en/solutions/cloud-migration/): Decide what belongs in the cloud and what should stay, then move in stages with your internet link and monthly bill in mind. - [IT Asset Management](https://www.vgroup.work/en/solutions/it-asset-management/): An IT asset register that keeps itself current: devices, licences, warranties and lifecycle, with patching and remote management. ### Communications - [IP-PBX & VoIP Phone System](https://www.vgroup.work/en/solutions/ip-pbx-voip/): Business IP-PBX: extensions, trilingual IVR, call transfer, recording and internal calls between Lao and Thai branches over VPN. - [Video Conferencing Rooms](https://www.vgroup.work/en/solutions/video-conferencing/): Teams, Zoom and Google Meet rooms that start with one tap, with cameras, mics, speakers and displays chosen for the room's size and acoustics. - [Public Address System](https://www.vgroup.work/en/solutions/public-address-system/): IP or 100V paging and background music for factories, schools, hotels and sites, with zoned emergency announcements. - [Contact Center](https://www.vgroup.work/en/solutions/contact-center/): Contact center with ACD queues, IVR, recording, live dashboards and chat for banks, hospitals, logistics and customer service teams. ### Smart Building & IoT - [Fire Alarm System](https://www.vgroup.work/en/solutions/fire-alarm/): Conventional and addressable fire alarm systems: smoke and heat detectors, call points and sounders, with testing and maintenance. - [IoT Environmental Monitoring](https://www.vgroup.work/en/solutions/iot-environmental-monitoring/): IoT sensors for temperature, humidity, water leaks, power and air quality, alerting instantly by SMS, LINE, Telegram or email. - [GPS Fleet Tracking](https://www.vgroup.work/en/solutions/gps-fleet-tracking/): Track haul trucks and heavy equipment at mines and construction sites: location, speed, engine hours and fuel, on a trilingual dashboard. - [Digital Signage](https://www.vgroup.work/en/solutions/digital-signage/): Centrally managed screens for lobbies, restaurants, factories and branches, with content scheduling in three languages. ### Solar PV & Energy - [On-grid Rooftop Solar](https://www.vgroup.work/en/solutions/solar-on-grid-rooftop/): Rooftop solar for homes, shops, offices and schools, sized to your daytime load, with a zero-export option. - [Commercial & Industrial Solar](https://www.vgroup.work/en/solutions/solar-commercial-industrial/): Engineered solar for factory roofs, carports and ground mounts, from a few hundred kWp up to megawatt scale. - [Hybrid Solar with Battery Storage](https://www.vgroup.work/en/solutions/solar-hybrid-battery/): Hybrid inverter and LiFePO4 battery to keep power on through outages and evening brownouts, and to store daytime solar for the evening. - [Off-grid Solar for Remote Sites](https://www.vgroup.work/en/solutions/solar-off-grid/): Stand-alone power for schools, health posts, farms, work camps and telecom sites with no grid or a weak one. - [Solar Water Pumping](https://www.vgroup.work/en/solutions/solar-water-pumping/): Pump from boreholes, streams or ponds with sunlight for orchards, rice fields, farms and village water supply, without fuel or a power line. - [Solar O&M and Monitoring](https://www.vgroup.work/en/solutions/solar-om-monitoring/): Cleaning, inspection, thermal scans, string tests and performance tracking, for systems we installed and systems others installed. - [Solar Inverter & System Repair](https://www.vgroup.work/en/solutions/solar-inverter-repair/): Fault-code diagnosis, board-level repair where feasible, warranty claims with the maker, or replacement. Any system, whoever installed it. ### AI for Organizations - [AI Readiness & Pilot](https://www.vgroup.work/en/solutions/ai-readiness-pilot/): We test AI on 20–50 of your own documents or recordings and show the results, mistakes included, before you buy a server. - [Private AI Document Assistant](https://www.vgroup.work/en/solutions/private-ai-document-assistant/): A private assistant on your own server that searches your documents and answers in Lao, Thai or English, showing the file and page behind each answer. - [AI Speech-to-Text & Meeting Notes](https://www.vgroup.work/en/solutions/ai-speech-to-text-meeting-notes/): Transcribe meetings and recordings in Lao, Thai or English on your own server, then draft minutes for the secretary to check and approve. - [AI Document Data Entry](https://www.vgroup.work/en/solutions/ai-document-data-entry/): AI reads forms, invoices and ID-style documents into your spreadsheet or system, and highlights uncertain fields for a staff member to check. - [AI Content Studio](https://www.vgroup.work/en/solutions/ai-content-studio/): AI-made images and short videos for marketing, every piece labelled as AI-generated and never presented as your real product or place. - [AI Server Setup & Care](https://www.vgroup.work/en/solutions/ai-server-setup-care/): We install the AI server in your building with user accounts, backup and an acceptance test, then look after it and re-test it every month. - [AI Staff Training](https://www.vgroup.work/en/solutions/ai-staff-training/): Hands-on workshops in Lao, Thai or English: safe everyday use of AI, writing prompts, checking the output and rules for data. ## Industries (English) - [Mining](https://www.vgroup.work/en/industries/mining/): Networks, CCTV and fleet tracking for remote pits, where dust, heat, generator power and lightning decide what survives. - [Construction](https://www.vgroup.work/en/industries/construction/): Site internet, CCTV and attendance that go up in a day and move to the next project when this one closes. - [Manufacturing](https://www.vgroup.work/en/industries/manufacturing/): Factory networks that keep production machines (OT) apart from office PCs, plus CCTV and attendance for plants in Vientiane and the SEZs. - [Hotels & Hospitality](https://www.vgroup.work/en/industries/hospitality/): Guest Wi-Fi that doesn't end up in your reviews, plus CCTV, voice and backup power for hotels in Vientiane, Luang Prabang and Vang Vieng. - [Banking & Finance](https://www.vgroup.work/en/industries/banking-finance/): Audit-ready IT for banks, microfinance institutions and insurers: branches that stay connected, DR that has been tested, and evidence for every control. - [Government](https://www.vgroup.work/en/industries/government/): Networks, cybersecurity and video conferencing for ministries, provincial departments and district offices, designed to be built in phases on annual budgets. - [Education](https://www.vgroup.work/en/industries/education/): Wi-Fi that copes with a full classroom, content filtering, gate cameras and bell systems for schools, colleges and universities. - [Healthcare](https://www.vgroup.work/en/industries/healthcare/): Networks with no single point of failure, isolated medical devices and backups that actually restore, for hospitals, clinics and labs. - [Retail & Restaurants](https://www.vgroup.work/en/industries/retail-restaurant/): Keep POS and QR payments running when the fiber drops, plus customer Wi-Fi and phone-viewable CCTV for shops, minimarts, cafés and multi-branch restaurants. - [Logistics & Warehousing](https://www.vgroup.work/en/industries/logistics-warehouse/): Warehouse Wi-Fi that keeps scanners connected, truck GPS, plate recognition and networks for warehouses, dry ports and SEZs on the Laos–Thailand–China corridors. - [Energy & Utilities](https://www.vgroup.work/en/industries/energy-utilities/): Industrial networks, control-system (OT) segmentation and surveillance for hydropower dams, substations, solar farms and water utilities. ## Services (English) - [Consulting & Design](https://www.vgroup.work/en/services/#consulting-design): IT designed around your operation and budget, finished before the first device is ordered. - [Site Survey](https://www.vgroup.work/en/services/#site-survey): We walk the site, measure cable routes, test Wi-Fi, and check power and the server room before we quote. - [Installation & Integration](https://www.vgroup.work/en/services/#installation-integration): Our engineers install, configure and test, then hand over with documentation someone else could maintain it from. - [Maintenance (MA)](https://www.vgroup.work/en/services/#maintenance-ma): Scheduled checks, response times written into the contract, and warranty claims handled for you, so equipment doesn't fail without anyone noticing. - [Managed IT Services](https://www.vgroup.work/en/services/#managed-services): An outside IT team that watches your systems, checks backups daily and answers your users in Lao, Thai and English. - [Security Assessment](https://www.vgroup.work/en/services/#security-assessment): Find vulnerabilities, review configurations against good practice, and tell you what to fix first. - [Training](https://www.vgroup.work/en/services/#training): Cyber-awareness training for staff and technical courses for IT teams, in Lao, Thai or English, using examples your people actually see. - [Procurement & Sourcing](https://www.vgroup.work/en/services/#procurement-sourcing): We source every major IT brand through distributors in Thailand, import it to Laos, and act as your single contact for warranty. ## Guides (English) - [Access Control: Card, Fingerprint or Face, and Which Door Gets Which?](https://www.vgroup.work/en/guides/access-control-card-vs-face/): 125 kHz and MIFARE Classic cards are easy to clone. Comparing encrypted cards, fingerprint, face and mobile credentials, plus OSDP, electric locks and a worked queue-time example for a mine gate. - [A Data Privacy Checklist Before You Put Company Documents Into Any AI](https://www.vgroup.work/en/guides/ai-data-privacy-checklist/): Before staff paste a contract, invoice or customer list into any AI tool, there is a sequence to check: classify the document, know where the AI runs, who holds an account, whether questions are logged, that nothing trains a public model, and how long data is kept. - [AI and the Lao Language: What to Test Before You Trust It](https://www.vgroup.work/en/guides/ai-for-lao-language-what-to-test/): What to test before trusting AI with Lao: printed vs handwritten, scan/photo quality, mixed Lao-Thai-English, numbers/dates/names, tone marks and ໜ ໝ ຳ, speech with accents and noise, translation drafts — plus how to build a small test set and score it by hand. - [Using AI-Generated Images and Video in Marketing Honestly](https://www.vgroup.work/en/guides/ai-generated-images-video-labelling/): AI images and video can help marketing when used honestly: label them as AI-generated, never present them as the real product, venue or result, get permission before any real face or voice is used as reference, check the rights of source material, keep the originals and prompts, and have a person review before anything is posted. - [AI Video Analytics: What Actually Works for Mines, Factories and Shops in Laos](https://www.vgroup.work/en/guides/ai-video-analytics-use-cases/): Intrusion detection, plate reading, PPE checks, people counting and natural-language search: what delivers, where the limits are, edge versus server, and how to run a pilot. - [Antivirus vs EDR: The Real Difference, and the Question That Matters More Than Brand](https://www.vgroup.work/en/guides/antivirus-vs-edr/): What AV, NGAV, EDR, XDR and MDR each do, what each vendor calls its tiers in 2026, why EDR with nobody watching the alerts achieves little, and how to deploy it without slowing the ERP. - [The 3-2-1 Backup Rule (and 3-2-1-1-0) in Practice](https://www.vgroup.work/en/guides/backup-3-2-1-rule/): The backup rule used worldwide, why ransomware added the extra "1" and "0", how to set RPO and RTO, a worked restore-time example, and how to make it work with Lao power and bandwidth. - [Cat6 vs Cat6A vs Fiber: Which Cable Goes Where](https://www.vgroup.work/en/guides/cat6-vs-cat6a-vs-fiber/): Cable in the walls outlives several generations of switches. Speed, distance and where to use Cat6, Cat6A and fiber, a worked quantity example, and how to accept a cabling job properly. - [Choosing CCTV Resolution and Lenses So You Actually See Faces: DORI and Pixel Density](https://www.vgroup.work/en/guides/cctv-resolution-and-lens-guide/): An 8MP camera won't help if the lens is wrong. Pixels per metre, the IEC 62676-4 DORI levels, mounting height and angle, night images, and a worked warehouse design. - [Choosing Business Wi-Fi Access Points: What Matters Beyond the Box Speed](https://www.vgroup.work/en/guides/choosing-business-wifi-access-points/): Wi-Fi 6, 6E or 7, cloud or controller, indoor or outdoor: what an engineer checks before ordering APs, including the 6 GHz and country-SKU question and a first estimate of AP count. - [Choosing an IT Vendor in Laos: Questions to Ask Every Provider, Including Us](https://www.vgroup.work/en/guides/choosing-it-vendor-in-laos/): A neutral checklist for judging IT vendors: who actually does the work, where the equipment comes from, whether the warranty works in Laos, SLAs, documentation and red flags. - [Digital Signage for Business: Displays, Players, CMS and Trilingual Content](https://www.vgroup.work/en/guides/digital-signage-for-business/): Pick commercial displays by duty cycle and brightness, choose players and a CMS, schedule Lao/Thai/English content and keep the network secure. - [SPF, DKIM and DMARC: Stop People Sending Mail as Your Domain](https://www.vgroup.work/en/guides/email-security-spf-dkim-dmarc/): The three DNS records that tell the world which mail is really yours. Working examples for Microsoft 365 and Google Workspace, and a path to p=reject without losing your invoice emails. - [Fire Alarm Systems: Conventional vs Addressable](https://www.vgroup.work/en/guides/fire-alarm-conventional-vs-addressable/): Zones vs addressable loops, detector types, panel sizing, standards, integration with door release and CCTV, and routine testing. - [Sizing a Firewall: What Really Separates UTM from NGFW](https://www.vgroup.work/en/guides/firewall-buying-guide-utm-vs-ngfw/): Why the internet slows down after a new firewall goes in, which datasheet number to size against, and what to check before paying when the unit ships from Thailand to Laos. - [GPS Fleet Tracking for Mining Trucks: Coverage, Fuel, Drivers and Platforms](https://www.vgroup.work/en/guides/gps-fleet-tracking-for-mining-trucks/): Choosing GPS trackers for heavy trucks in provinces with patchy coverage: store-and-forward, fuel sensors, CAN bus, driver ID, geofences and data retention. - [Hotel Wi-Fi Design Guide: From Guest Rooms to Ballrooms and Garden Villas](https://www.vgroup.work/en/guides/hotel-wifi-design-guide/): In-room AP placement, a captive portal tied to the PMS, keeping guests away from hotel systems, a worked bandwidth example, and what is specific to hotels in Laos. - [How to Choose a Solar Installer: The Buyer's Checklist](https://www.vgroup.work/en/guides/how-to-choose-solar-installer/): What should be in the quote and in the work itself: site survey, a bill of materials with brand and model, string design, commissioning tests, handover documents, warranty handling, monitoring and after-sales, plus the red flags. - [Designing an Office Network: What to Decide Before You Buy Anything](https://www.vgroup.work/en/guides/how-to-design-office-network/): The order of decisions an engineer follows when designing LAN, Wi-Fi, firewall and power for a 20–300 person office in Laos, with a checklist and a phased budget. - [How to Run an AI Pilot, Step by Step](https://www.vgroup.work/en/guides/how-to-run-an-ai-pilot/): A step-by-step pilot: pick one task, collect 20–50 real samples, write pass criteria in advance, run side by side with the current way, review mistakes with staff, decide go/no-go, and only then size a server. - [A Cyber Incident Response Plan That Works at 2 a.m.](https://www.vgroup.work/en/guides/incident-response-plan/): A 5–10 page plan structure based on NIST SP 800-61, who does what, a playbook for a hijacked mailbox, and how to rehearse it in two hours. - [Internet Redundancy with Dual ISPs: When the Fiber Gets Cut](https://www.vgroup.work/en/guides/internet-redundancy-dual-isp/): Failover or load balancing, how to pick two providers that won't fail together, the equipment you need, and how to test failover so you know it really works. - [IP or HD Analog CCTV (TVI/CVI/AHD): Which Makes More Sense for Your Building?](https://www.vgroup.work/en/guides/ip-vs-analog-cctv/): IP versus HD analog on cabling, distance, AI and growth. When old coax is still worth keeping, and when it's time to pull new Cat6. - [IT Asset Management Basics: Inventory, Lifecycle, Licences and Warranties](https://www.vgroup.work/en/guides/it-asset-management-basics/): A practical start to IT asset management: what to record, how to tag, tracking licences and warranties, and choosing tools such as GLPI or Snipe-IT. - [IT Budget Planning for SMEs: Stop Buying When Things Break, Start Ranking by Risk](https://www.vgroup.work/en/guides/it-budget-planning-for-sme/): Asset inventory, replacement cycles, CapEx versus OpEx, exchange-rate risk and a sample 3-year plan for a 50-person company in Laos. - [Managed vs Unmanaged Switches: Why Boxes That Look Alike Aren't](https://www.vgroup.work/en/guides/managed-vs-unmanaged-switch/): How unmanaged, smart and fully managed switches differ, when unmanaged is still fine, Layer 2 versus Layer 3, and the eight settings every managed switch should have. - [Microsoft 365 or Google Workspace: How Does Your Organisation Actually Work?](https://www.vgroup.work/en/guides/microsoft-365-vs-google-workspace/): Email, documents, collaboration, security and device management compared, plus what to check before migrating, starting with who controls your domain's DNS. - [NAS, SAN or Cloud: Where to Keep Company Data When the Internet Isn't Always Fast](https://www.vgroup.work/en/guides/nas-vs-san-vs-cloud-storage/): How NAS, SAN and cloud differ on protocols, performance and cost, with real upload-time maths and a hybrid design that suits Lao internet links. - [Introduction to Network Monitoring: Know Before the Phone Rings](https://www.vgroup.work/en/guides/network-monitoring-intro/): What to watch, what SNMP, syslog and NetFlow are each for, how to alert without exhausting the team, and how a mid-size organization in Laos can get started. - [Network Rack Layout and Labeling: So the Next Technician Finds the Cable in Five Minutes](https://www.vgroup.work/en/guides/network-rack-and-labeling/): Sizing the rack, laying out equipment, managing cables and a TIA-606 style labeling scheme, plus a maintenance schedule and advice for dusty, hot sites. - [NVR Storage Calculation: How Many TB Do Your Cameras Really Need?](https://www.vgroup.work/en/guides/nvr-storage-calculation/): Working out recording storage from bitrate, camera count and retention days, with a 16-camera example, H.264 vs H.265, and RAID choices that don't fill up early. - [Password Policy and MFA: Stop Forcing 90-Day Password Changes](https://www.vgroup.work/en/guides/password-policy-and-mfa/): Several classic password rules make organizations less secure. A policy based on the current NIST SP 800-63B, a comparison of MFA types, and a rollout order that works for field staff with poor signal. - [Phishing: A Guide for Every Employee, and for Whoever Runs the Training](https://www.vgroup.work/en/guides/phishing-awareness-for-staff/): The signs that an email, WhatsApp message or phone call is a scam, what to do after a wrong click, and how to run trilingual training people don't tune out. - [PoE Budget Explained: Powering Cameras and Access Points](https://www.vgroup.work/en/guides/poe-budget-explained/): Why cameras drop out at night when they worked fine all day: 802.3af/at/bt, how a switch actually allocates its PoE budget, and the UPS behind it. - [Private AI vs Cloud AI: How to Choose for Your Organisation](https://www.vgroup.work/en/guides/private-ai-vs-cloud-ai/): What changes between running AI on your own server and using a public cloud AI service — data sensitivity, internet dependence, control and upkeep — with a simple checklist to decide task by task. - [Ransomware Checklist: Breaking the Attack at Each Stage](https://www.vgroup.work/en/guides/ransomware-protection-checklist/): Ransomware is not a one-minute event. A checklist organized around the stages attackers actually go through, plus what to do in the first hour. - [SD-WAN vs MPLS: Connecting Provincial Branches to Head Office](https://www.vgroup.work/en/guides/sd-wan-vs-mpls-for-branches/): MPLS, traditional IPsec VPN and SD-WAN compared for organizations with branches across several provinces, the questions to ask vendors, and a migration order that keeps branches online. - [Secure Remote Access: When VPN Is Enough and When to Move to ZTNA](https://www.vgroup.work/en/guides/secure-remote-work-vpn-ztna/): How remote-access VPN and Zero Trust Network Access differ in practice, what to fix in your current VPN first, and how to handle vendors who want remote access. - [Server Room Checklist for a Hot, Humid Climate: Power, Cooling, Security and Cabling](https://www.vgroup.work/en/guides/server-room-checklist/): The checklist we actually use when building or fixing server rooms in Laos: brownouts, failed AC, flooding, dust, and the documentation nobody writes. - [LiFePO4 Batteries for Solar: DoD, Cycles, BMS, Heat and Sizing](https://www.vgroup.work/en/guides/solar-battery-lifepo4-guide/): Why LiFePO4 has replaced most lead-acid in solar systems, how to read DoD, cycle ratings and warranties, what the BMS does, why heat matters in Laos, and how to size a battery for backup hours. - [Solar for Schools and Public Buildings: Design, Safety and Upkeep](https://www.vgroup.work/en/guides/solar-for-schools-and-public-buildings/): Schools and offices use power in daylight, which is when solar produces. How to size from the load, choose zero-export on-grid, hybrid or off-grid for remote schools, keep students safe, let staff maintain it, and write a specification that compares offers fairly. - [Solar Inverter Fault Codes: What the Owner Can Check and What Needs a Technician](https://www.vgroup.work/en/guides/solar-inverter-fault-codes-guide/): The fault families every inverter brand shares: low insulation resistance, ground fault, grid voltage or frequency out of range, overtemperature, reverse polarity, arc fault, communication loss and battery BMS faults. What an owner can safely check, and when it is a warranty case. - [Solar Inverter Types: String, Hybrid, Micro, C&I and Off-Grid Compared](https://www.vgroup.work/en/guides/solar-inverter-types-guide/): How each inverter type works and where it fits, how to set the DC/AC ratio and match strings, and what to watch in the monitoring app so problems are caught early. - [Solar O&M and Cleaning Checklist: Dust Season, Safe Cleaning and the Numbers to Watch](https://www.vgroup.work/en/guides/solar-om-cleaning-checklist/): A cleaning schedule built around Lao seasons including the burning season, how to clean without damaging panels or people, monthly, quarterly and annual checklists, specific yield, performance ratio and thermal scans for hot spots. - [On-Grid, Hybrid or Off-Grid Solar: Which System Fits Your Site?](https://www.vgroup.work/en/guides/solar-on-grid-vs-hybrid-vs-off-grid/): How the three solar system types behave when the grid fails, what each needs on site, and how to choose for an office, factory, school or remote camp in Laos. - [Roof Assessment Before Solar: Structure, Waterproofing, Wind, Shading and Orientation](https://www.vgroup.work/en/guides/solar-roof-assessment-guide/): The roof checklist we use on site for metal sheet, tile and concrete roofs: purlins and load, waterproofing, clamps and rails, wind, shading, tilt for Lao latitudes, cable routes and access for cleaning. - [Solar System Sizing: From Your kWh Bill to kWp, Battery and Inverter](https://www.vgroup.work/en/guides/solar-system-sizing-guide/): How to size panels, batteries and inverters from a monthly electricity bill and daytime load, with three worked examples: an on-grid office, a hybrid home and an off-grid health post. - [Tier 1 Solar Panels Explained, and How to Read a Panel Datasheet](https://www.vgroup.work/en/guides/tier-1-solar-panels-explained/): What Tier 1 tells you and what it does not, how to read Pmax tolerance, temperature coefficient, degradation and the two kinds of warranty, and how TOPCon, BC, HJT, bifacial and glass-glass panels differ. - [Sizing a UPS Properly: VA, Watts, Power Factor and Real Battery Runtime](https://www.vgroup.work/en/guides/ups-sizing-guide/): Why some 3 kVA UPS units only deliver 1,800 W, how to choose between offline, line-interactive and online, how to estimate runtime realistically, and how to pair a UPS with a generator. - [After Broadcom Bought VMware: Renew, or Move to Proxmox VE, Nutanix, Hyper-V or XCP-ng?](https://www.vgroup.work/en/guides/virtualization-vmware-alternatives/): What changed in VMware licensing since 2023, an even-handed look at the alternatives, and an evaluation and migration process that keeps risk under control. - [VLAN Basics for Business: Keeping Guests, Cameras and Staff Apart](https://www.vgroup.work/en/guides/vlan-basics-for-business/): What a VLAN is, how 802.1Q tagging works, a sample VLAN/IP plan for a 100-person office, and how to migrate a live flat network without downtime. - [Vulnerability Assessment or Penetration Test: Which Should Come First?](https://www.vgroup.work/en/guides/vulnerability-assessment-vs-pentest/): Two services that often get sold as one. The real difference, why most organizations should start with VA, how to scope the work, and how to tell a good report from printed scanner output. - [Wi-Fi Security: WPA3, 802.1X and Guest Isolation That Actually Isolates](https://www.vgroup.work/en/guides/wifi-security-wpa3-guest-isolation/): A Wi-Fi password taped to the wall and a guest SSID on the staff VLAN are what we find most. How to pick security modes, design SSIDs and VLANs, and move to WPA3 without knocking the printers off. - [Wi-Fi Site Survey Guide: Measure Before You Drill](https://www.vgroup.work/en/guides/wifi-site-survey-guide/): Which kind of site survey to use, the RSSI/SNR targets we design to, what actually happens on survey day, and the report you should get at the end. ## Calculators (English) - [Solar System Sizing Calculator](https://www.vgroup.work/en/tools/solar-sizing-calculator/): Enter kWh from your bill or a device list; get panel size (kWp), inverter, LiFePO4 battery and roof area for on-grid, hybrid and off-grid systems. - [CCTV Storage Calculator](https://www.vgroup.work/en/tools/cctv-storage-calculator/): Enter cameras, resolution, codec and retention days; get total TB, per-camera bitrate and a drive/RAID layout for the NVR. - [UPS Sizing & Runtime Calculator](https://www.vgroup.work/en/tools/ups-runtime-calculator/): Add up servers, switches and NAS to get a UPS rating (VA/W) with 25% headroom and the battery energy to ride through an outage. - [Internet Bandwidth Calculator](https://www.vgroup.work/en/tools/bandwidth-calculator/): Before you renew with your ISP: size download and upload from users, cloud apps, video calls and remote CCTV viewing. - [Wi-Fi Access Point Estimator](https://www.vgroup.work/en/tools/wifi-ap-estimator/): Counts access points two ways, by floor area and by people online at once, for Wi-Fi 6, 6E and 7. The higher number wins. - [PoE Budget Calculator](https://www.vgroup.work/en/tools/poe-budget-calculator/): Add up the PoE draw of cameras, APs and IP phones to get a switch budget with 20% headroom. PTZs that need 802.3bt get flagged. ## Optional - [Brands we supply and install](https://www.vgroup.work/en/brands/): Cisco, Cisco Meraki, HPE Aruba Networking, Juniper Networks, Huawei, H3C, Ruijie Networks, TP-Link Omada, MikroTik, Ubiquiti, Zyxel Networks, Allied Telesis, D-Link, RUCKUS Networks, Cambium Networks, Fortinet, Palo Alto Networks, Check Point, Sophos, WatchGuard, SonicWall, ESET, Kaspersky, Trend Micro, CrowdStrike, Microsoft, Google Workspace, Hikvision, Dahua Technology, Axis Communications, Hanwha Vision, Uniview, Bosch Security, Milestone Systems, ZKTeco, Suprema, HID Global, Dell Technologies, Hewlett Packard Enterprise, Lenovo, Synology, QNAP, NetApp, VMware by Broadcom, Proxmox, Nutanix, Veeam, APC by Schneider Electric, Eaton, Vertiv, CommScope, Panduit, LINK, Legrand, Yeastar, Grandstream, Yealink, Logitech, Poly (HP), Honeywell, JimiIoT, Zabbix, LONGi, JinkoSolar, Trina Solar, JA Solar, Canadian Solar, BYD Energy Storage, Pylontech, Sungrow, SMA, Growatt, Solis, GoodWe, Deye, Fronius. Brand mention does not imply official partnership.